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Visit the CURSOR CRM Congress 2017

crm congress 2017 cover photo web 150x150Thrilling software and top-of-the-line consulting services – the CRM Congress 2017 will give you a comprehensive overview of the topics customer relationship and business process management. Visit the CRM Congress in Giessen, Germany on 19 and 20 October 2017 to…

  • … experience new features and highlights from CURSOR and partners live.
  • … learn how best practices enable you to master challenges and to seize opportunities.
  • … tell us your ideas and wishes and help us to continuously improve your CRM.

Thursday, 19 October 2017

09:00 a.m.      Coming together at the CRM marketplace and introduction of the exhibitors
10:00 a.m.      Successful CRM: Yesterday. Today. Tomorrow.
11:00 a.m.      Software that will thrill you - The highlights 2017 + 2018
12:00 a.m.      Culinary delights and networking at the CRM marketplace
01:15 p.m.      How groups of companies benefit from CURSOR-CRM
01:50 p.m.      Apocalypse DSGVO 2018 - How you ensure data security in your company
02:25 p.m.      Winn, thrill and loyalize customers
03:00 p.m.      Culinary delights and networking at the CRM marketplace
04:00 p.m.      Highlight presentation: "Simplify your life" by Werner Tiki Küstenmacher
05:30 p.m.      Conclusion at the CRM marketplace
07:00 p.m.      Evening event: 30 years CURSOR

Friday, 20 October 2017

09:00 a.m.      Congratulations from CURSOR - CRM awards 2017
09:15 a.m.      Workshop I - Visit a workshop of your choice
10:45 a.m.      Culinary delights and networking at the CRM marketplace
11:15 a.m.      Workshop II - Visit a workshop of your choice
12:45 p.m.      Together. Thrilling. Thriving.
01:00 p.m.      Business lunch and conclusion at the CRM marketplace

Workshops: Select two

  • Analytical CRM / customer value analysis
  • b.better with CURSOR and servmark - Next-generation complaint management
  • Private customer processes
  • Modernize associations digitally with CURSOR-CRM
  • Design thinking - Expectations and requirements of the CRM of the future

2016 10 06 cursor crm kongress marktplatz web 150x150Please note that German is the official language throughout the CRM Congress and that all presentations will be held in German. Should you need interpreting services, we are happy to find an appropriate interpreter. If you are interested, please contact us via the contact box on the right until 15 September 2017.

Further information about the CRM Congress can be found at the official Congress webpage: www.crm-kongress.de

An English review of last year’s event – including numerous participants’ comments - can be found here.