Nexus Energie GmbH has started to implement EVI, CURSOR’s CRM software for utilities. At the German daughter of the Spanish group Nexus Energía, 50 users will from now on thrill their customers with even better service. In particular, Nexus would like to increase the transparency in customer communication and offer creation. At the same time, the efficiency of internal processes and interfaces is to be increased.
“When planning the congress, we wanted to create even more opportunities for communication and interaction. This worked out really well, and we further showed how digitalization can be used as an opportunity for more success. It will be difficult to top this year’s congress, but we already have some ideas for next year when we will celebrate the 30th year anniversary of CURSOR” – this is the conclusion of Thomas Rühl, CURSOR CEO.
‘I am amazed how close and lively the cooperation between customers and CURSOR is and how quickly innovations are implemented together’ – this statement is representative of the numerous positive reviews by participants of the CRM Congress. On 8th and 9th October, they experienced two highly informative days full of discussion opportunities at Forum Volksbank in Giessen, Germany. With more than 150 guests from seven countries, not a single seat was left empty.