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With CRM software and CURSOR's consulting service, you can increase the quality and efficiency of business processes and relationships company-wide. Thanks to CURSOR-BPM, you can document and optimize all processes that are relevant for the success of your company. From internal processes, sales, marketing, customer service to partner and supplier management: our highly flexible solutions help you to acquire customers and reduce costs. Each solution can be customized quickly and efficiently, and your corporate goals and the adherence to legal requirements are optimally supported. Even while on the move, you do not have to go without your CRM because you can access important documents and information with the CURSOR-App and the web client.

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product overview

cursor-crm-box-150x150 2014CURSOR-CRM is the software for successful sales work, inspiring customer service and a convincing market presence. With CURSOR-CRM, you increase the transparency and efficiency of your sales, customer and information management. The application bundles the experience and competence acquired during more than 25 years of software development and hundreds of CRM projects.

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evi-box-150x150 2014The demands placed on efficient, legally conformant and customer-friendly sales, marketing and quality processes have increased significantly. EVI is the leading industry solution for sales, customer and information management in the energy sector. It will help you optimize your business processes and increase their speed, quality and efficiency.

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tina-box-150x150 2014New legal regulations, frequent change of suppliers, network modernisations and last but not least incentive regulation; as electricity and gas network operator, you have to organise complex business processes, reduce costs and fulfil legal requirements at the same time. For these tasks, we have developed TINA together with network experts. It is a flexible network management solution that enables you to optimise and automate information and communication processes and to increase your scope of action.

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CURSOR-WebCURSOR-Web is a modern web client which enables users to access CURSOR-CRM, EVI or TINA via a browser. Up-to-date information can be acquired fast and is accessible worldwide. Whether you are using an iPad, tablet, PC or another terminal device, all you have to do is start your browser!
- Ergonomic design for intuitive handling
- Current CRM data and the most recent evaluations can be accessed at any time
- Easy, central administration
- Your data is protected by an encrypted data transmission and the avoidance of local data storage

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CURSOR-AppWith the CURSOR-App for your iPad/iPad mini and iPhone, you can access the most important information from your CURSOR CRM solution at any time: business partner and contact person data, employee information, projects, enquiries and activities are provided in real time. Predefined evaluations and key figures are available, emails are synchronized and emails sent via your smart phone or tablet are saved in the CRM customer file as new activity. In the app, you can directly navigate to your business partner or contact person. Moreover, you can view your entire myCRM area.

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CURSOR-BPMCURSOR-BPM enables the graphical representation and editing of business processes in CRM and in cooperation with other systems. The range of possibilities stretches from the automation of standard functions (e.g. the interactive creation of an offer) to the modelling and redefinition of complex processes across area, system or company boundaries.

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