Whether you are looking for a comprehensive CRM system, an industry solution or a specialized complaint management software - CURSOR offers tried-and-tested, innovative solutions. All systems can be operated on-site or in the cloud ("SaaS") and can also be used on mobile devices.To provide you with maximum flexibility, CURSOR solutions can easily be customized to match your individual or changing requirements at any time. Our consultants make sure that your IT landscape is optimally integrated and help you to optimize your business processes.
EVI is the renowned industry solution for sales, customer and information management in the energy sector. You receive a comprehensive, flexible CRM system - tailored to the needs of the energy industry. Of course, all features of CURSOR-CRM are also included.
CURSOR consultants help you to optimize the interaction of staff, business processes and IT systems. Our certified experts support you holistically in the introduction and ongoing development of your software solution by CURSOR. Consulting services include the mapping of standard, industry- and company-specific business processes. To make your CRM a central information hub, our IT consultants integrate it seamlessly into the existing IT landscape.
Business goals such as productivity gains, cost reductions, automation, and the increase of employee and customer satisfaction can thus be quickly put into practice.
In addition to our consulting services, the CURSOR Academy supports you with a coordinated training program.
Customer satisfaction is CURSOR's top priority. Extensive practical experience, personal customer care and an excellent network are essential aspects for a successful CRM project - and the basis for a good customer relationship.
We are happy to offer interested parties the opportunity to visit our customers to see for themselves. Please let us know if you are interested, and we'll be glad to put you in contact.
"The transparency provided by CURSOR-CRM offers us real added value in our daily customer contact.“
"The CRM solution is a central component of our operational and process organization. With EVI, we have succeeded in implementing a holistic approach to corporate management.“
"Since the implementation of TINA, we have been able to generate a significant increase in efficiency and higher data quality.“
Third-party software is integrated to provide you with a central collaboration and communication platform.
German data centers and a multi-level security concept ensure highest levels of data security.
State-of-the-art 3C technology and constant innovation guarantee software sustainability.
Profit from the expertise of our energy, service and finance experts.
As a one-stop-shop, CURSOR offers software, consulting, implementation as well as specific trainings.
Schwetz, IPMA and SCRUM certifications guarantee excellent quality in software and consulting.
CURSOR has specialized in software solutions and consulting in the fields of customer relationship management and business process management (CRM and BPM) for more than 30 years. We offer you a comprehensive range of products and services from one source, including software development, consulting, software implementation, training and support. An outstanding characteristic of our solutions is their flexibility; industry-specific and individual requirements are reflected accurately, and your solution can easily be customized and adjusted at any time.
Based in Germany, we cooperate with a number of international partners, and our software solutions are used worldwide.