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  • Process Management

    Customer Satisfaction

Welcome to CURSOR: Your CRM-Specialist!

Crucial information about customers, market partners, enquiries and orders are lost in the vast flood of daily data. Business processes cannot be continuously processed because vital knowledge is stored away somewhere, collecting dust. Employees are too busy compiling information instead of using it profitably for your company. Does this sound familiar?
 
What is needed here is a coherent information and communication platform. A software that bundles all information about customers, market partners and business processes and provides them on demand to employees – regardless of time or location. Only this way, the right decisions can be made at the right time.
 
Therefore, CRM (Customer Relationship Management) is a topic that can be crucial in your business success. Our applications allow you to sell to, market to and serve your customers flexibly and effectively.
 
CURSOR Software AG is among the world's leading providers of CRM applications. When we are asked how we would characterise ourselves, we cite the following three main components of our business:

  1. A highly professional and unique application structure
  2. Top-level technology
  3. First-class consulting services

All three combined lead to maximum customer satisfaction. The result is a repurchase quote of 100%, of which we are very proud.
Our company provides your business with a tried and tested set of industry-specific CRM applications, empowering you to consistently deliver superior customer experiences and to establish more profitable customer relationships.

Check out the advantages of these top-of-the-line CRM solutions for your company! We will be glad to assist you.

User Statements

  • Integrated and cross-divisional working platform increases success

    "CURSOR-CRM offers an innovative, coherent, and cross-divisional working platform. It is our basis for a successful sales process - across the group!"

    Jürgen Weidenbacher, Department Head of Operation and Application, Stadtwerke Augsburg Energie GmbH
  • 360-degree-view on clients and accelerated processes

    "CURSOR-CRM offers a 360-degree-view on our clients and enables us to respond to their needs quickly and efficiently. Moreover, the various possibilities of analysis facilitate the strategic control of our business."

    Volker Specht, Special Sales & Consulting, KEVAG
  • CURSOR-CRM: One Solution for all business processes

    "We control all business processes in contracting with CURSOR-CRM. Automated operations and company-wide consistent standards ensure short processing times, high quality and lower costs."

    Klaus Grün, IT-Director, LuxEnergie S.A.

Why CURSOR? Profit from our experience!

Since its foundation in 1987, CURSOR has focussed on customer relationship managment and business process management. Today, CURSOR Software AG is one of the leading providers of CRM solutions. Thanks to this experience, our products possess unique features, which is why we positively stand out from our competitors. We are happy to offer you comprehensive service and support, and you will receive your complete solution from a single source, including:

  • Business process consulting
  • Software projecting and implementation of industry-specific applications
  • Practice-oriented user training
  • Professional support and continuous development
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